Price Synchronization: Prices for Customer Groups

Prices that are effective for a particular group of customers—that is, prices that have the Customer Price Class type—are defined on the Sales Prices (AR202000) form or the Sales Price Worksheets (AR202010) form and are exported to the BigCommerce store as a separate entity, Price List.

You can export price lists to the BigCommerce store if the B2B Entities feature is enabled on the Enable/Disable Features (CS100000) form and the Customer Price Class and Price List entities are activated for the store on the BigCommerce Stores (BC201000) form.

Synchronization of Customer Price Classes and Price Lists

Customer Price Classes maintained in MYOB Advanced correspond to customer groups on the Customer Groups page, which you open by clicking Customers > Customer Groups in the left pane. Prices of the Customer Price Class type defined for a particular price class imported from MYOB Advanced are saved in the BigCommerce store as a price list for the corresponding customer group on the View Price Lists page.

Prices in a price list are similar to sales prices but are created to be specific to a customer group in BigCommerce. The price of a product defined in a price list for a customer group has a higher priority than the default price or the sales price of the product specified on the product page. The price specific to a customer group is displayed to a customer on the storefront if the customer belongs to the customer group and is signed in.

Before you can export the list of prices specific to a customer price class (that is, to synchronize the Price List entity) from MYOB Advanced, you must first synchronize the Customer Price Class entity. For the price list specific to a customer group to be functional in BigCommerce, you must export customers (that is, synchronize the Customer entity) assigned to the corresponding customer price class in MYOB Advanced.

Important: You can export price lists from MYOB Advanced only to BigCommerce stores on the Enterprise subscription plan. For information about BigCommerce subscription plans and available features, see the Pricing page.