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Lodgements
Use this form to monitor the progress of STP submissions, resend a submission, or download details and logs for a submission.
This form consists of two tabs:
Submissions Tab
Options Reference
Each option and field on the form is described below. Mandatory options and fields are highlighted in red.
STP Lodgement
Select a lodgement in the table and click this button to open the STP Lodgements form, on which you can preview or submit a lodgement.
Show successful
By default, Greentree Desktop only displays payments that are still being submitted to the ATO and ones with errors or which have failed.
Select this option to also display payments that have been successfully sent to the ATO.
Check now
Click this button to check and display the status of the payment, including information about any errors.
Note: This button is enabled if the payment hasn't been completed.
Review
Click this button to save the details of a payment as an XML spreadsheet. You can open the spreadsheet in Microsoft Excel to view the details of the payment in human-readable form, and perform reconciliations if needed.
Resubmit
If there were errors with a payment and you've corrected them, click this button to submit the payment to the ATO with a new identifier.
Output logs
Click this button to save all system log information about a payment to your computer. You can send this file to MYOB Greentree Support if you encounter problems.
When you click this button, you can choose to include the lodgment's payload — which can contain sensitive information including TFN numbers, employee addresses and contact information — in the log file. Click:
- Yes to include the payload.
- No to replace the payload with the text ** omitted **.
Support Details
Click this button to view details of a payment — including the registered agent's ABN, the transaction ID, and the date and time the submission was made. You can copy this information into an email when contacting the ATO about the payment.
Check prior submissions
Click this button to retrieve the IDs of previously-submitted STP lodgements. Greentree Desktop tries to get their status from the ATO. If any lodgement has received a response, whether success or failure, it's considered completed.
The Status column for that lodgement in the table on this form displays Done.
Mark as completed
If a lodgement has been lost, you can select it on Lodgements form and then click the Mark as Completed button. A form displays, asking for a reason to mark the lodgement as complete.
Enter the lodgement's ID on the form, and then click OK. Greentree Desktop records the lodgement as successful. The lodgement displays as Completed in the table on the Lodgements form.
Deleting Payments
You can delete payments reported through STP on this form. To delete a payment, select the payment in the table at the top of the form and press Shift-F2 . A confirmation message displays. Click Yes to delete the payment.
Employee Errors Tab
This tab lists the employee records in a partially-successful lodgement that contain errors.
You can double click a line in the table to open the employee's record. From there, you can correct the error — for example, add a missing TFN number. When you've corrected the errors in the lodgement, click the Send update button.
Click the Show Pending option to display updates that you have submitted and which are awaiting a response from the ATO.