AR Customer Maintenance

You can assign a refund method and cash management analysis code to each customer using the Credit form within AR Customer Maintenance.

Options Reference

Each option and field on the form is described below. Mandatory options and fields are highlighted in red.

Refund method

Select the method to use when refunds are processed for this customer. This is taken from AR Module Control for AR customers created after the AR Refunds set up is completed for the company. For existing AR customers, this must be set up or an error will occur when processing an AR refund.

Options are:

Banked Credit Card
Banked Deposit
Cash
Cheque
Non-Banked Credit Card

Cash management analysis

Select the cash analysis code to use as the default for refund transactions for this customer. This comes from Accounts Receivable Module Control for AR customers created after the AR Refunds set up has been completed for the company. For existing AR customers, this must be set up or an error will occur when processing an AR refund. Only expense type codes is available for selection.

The Create refund button on the right side of the form gives you direct access to the AR Refund Entry form. If the Accounts Receivable Module Control option Refunds only allowed for credit balance is selected, the button is enabled if the customer has a credit balance.