Journal Entry

Use this form to enter transactions to correct AR general ledger posting errors when you cannot enter a credit note or correct the original invoice. For example, the period of the original transaction may be closed, or an invoice may have been posted to an incorrect customer.

There are two ways to create a journal:

Manually Enter an Unmatched Journal Value

Enter the journal directly into the AR Journal Entry form, without matching the value to an original transaction. Saving the journal creates an unapplied transaction for the value.

Information You can apply this to another transaction using the Apply Unapplied Transactions form.

Create a Journal By Matching Against the Original Transaction(s)

Use the Items to Apply or Balance Forward forms within the AR Journal Entry form to match journal values against existing transactions. When you have selected the customer in the Journal header, view the customer's current transactions in the Items to Apply tab.

You can:

Select one or multiple transactions against which the journal will apply. Greentree assumes the value of the journal is the same as the value of selected transactions.
Edit the value of the journal using the Applied Items form before saving the journal. Greentree will not allow you to create a journal for a value that is greater than the value of the selected transactions.
Select transactions using an open item or balance forward view.