Contacts Master
You can view all account Contacts in the Contacts Master window. Open the window by selecting Contacts from the Account menu.
Note: To view the Contacts associated with an account, click the Contacts tab.
The Contacts master window displays these details for all Contacts:
Field |
Description |
First and Last Name |
The contact's first and last names. |
Job Title |
The contact's job title. |
Phone |
The contact's primary landline phone number. |
|
The contact's email address. |
Mobile |
The contact's primary mobile phone number. |
Company Name |
The company name for the Contact. This defaults to the company (Debtor, Creditor or Non Account) selected when you created the Contact. |
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Search for a Contact by entering search terms in the Search Key field and clicking the Search button.
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You can filter the list of Contacts by Contact List. You can select multiple classes.
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You can filter the list of Contacts by Marketing Class. You can select multiple classes.
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Double click on a Contact to edit it, or click the New button to create a Contact.
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Click the button to send an email to the selected Contact(s).
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Click the button to create and send a Clarity merge letter to the selected Contact(s).
Right click on a Contact to:
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Send Email - Send an email to the Contact. This option is not available if the contact doesn't have an email address.
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New Opportunity - Create an Opportunity for the Contact.
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New Activity - Create an Activity for the Contact.
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Selected Items > Export to Outlook - Export the details of all selected Contacts to Microsoft Outlook. This option is only available if Exo Business CRM is licensed.
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Selected Items > Merge Letter with List - Create a merge letter to send to the selected Contacts.
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Selected Items > Add to Contact List - Select a Contact List to which to add the Contact . This option is only available if Exo Business CRM is licensed.