Order Synchronization: Non-Card Payments

The following sections describe how to set up the import of payments from the BigCommerce store to MYOB Advanced.

Configuration of Payment Synchronization

If payments for at least one payment method set up in the BigCommerce store should be imported to MYOB Advanced, you need to activate the Payment entity on the Entity Settings tab of the BigCommerce Stores (BC201000) form.

For each store payment method—that is, each payment method defined and activated in the BigCommerce store—payments by which should be imported to MYOB Advanced, you need to create a mapping with a payment method defined in MYOB Advanced on the Payment Settings tab. The system automatically adds a row with the store payment method and the currency it was defined for specified (in the Store Payment Method and the Store Currency boxes, respectively) for each store payment method that is active in the BigCommerce store.

To map the combination of the store payment method and the store currency with the MYOB Advanced payment method, in the table of the Payment Settings tab, you specify the following settings:

To indicate that payments by a specific store payment method should be imported to MYOB Advanced, you select the Active check box.
In the ERP Payment Method column, you select the payment method defined in MYOB Advanced for the store payment method. Payments imported from the BigCommerce store to MYOB Advanced will have this payment method inserted. For information about setting up payment methods in MYOB Advanced, see Cash Management: Payment Methods.
In the Cash Account column, you select a cash account associated with the payment method. The cash account must be in the currency of the store payment method and belong to the branch selected on the Order Settings tab. For information about setting up cash accounts in MYOB Advanced, see Cash Management: Cash Accounts and Configuring Cash Accounts.

You can also indicate that payments that are imported from the BigCommerce store should be automatically released as soon as they are imported by selecting the check box in the Release Payments column. If refunds issued in the store should be imported to MYOB Advanced, you select the Process Refunds check box.

Synchronization of Payments

You can import payments independently of orders by preparing and processing the Payment entity.

During the synchronization of the Payment entity, the system creates a document of the Prepayment type on the Payments and Applications (AR302000) form and applies it to the sales order if the following conditions are met:

The store payment method with which the order was paid is mapped to an MYOB Advanced payment method and the mapping is active on the BigCommerce Stores (BC201000) form.
The sales order has the Open status and has an unbilled balance, or the sales order has the Canceled status.

If the mapping of the store payment method is inactive or has not been configured, the system creates a synchronization record for the payment on the Sync History (BC301000) form and assigns it the Filtered status. In this case, the prepayment document is not created on the Payments and Applications form.

If the sales order has been fully invoiced, the system cannot apply the prepayment to the sales order. In this case, the prepayment is applied to the invoice or invoices created for the sales order.

If the sales order has been partially invoiced, the prepayment is applied to the sales order only in the amount equal to the unbilled amount of the sales order. You need to manually apply the remaining amount to the invoice or invoices.