Changing MYOB M‑Powered Superannuation payments

You can only change unprocessed superannuation payments, that is, payments that have not been sent to your bank for processing or have failed to meet your bank’s processing criteria. You cannot change payments with a status of Sent or Processed.


Status	How to change an MYOB M-Powered Superannuation payment
To Be Authorised Partially Authorised To Be Sent	To change the details of a payment with this status, you first need to delete or reverse the superannuation payment in your company file and then delete the superannuation payment in the M‑Powered Services Centre window. See Deleting unprocessed MYOB M‑Powered Superannuation payments. After you delete or reverse the incorrect superannuation payment, you can re-enter the payment in the Pay Superannuation window.
Sent Processed	You cannot change the details of a payment with this status. If you have some issue with a payment that was sent (for example, if you have entered the wrong amount for your employee) contact the MYOB M‑Powered Services support team by calling 1300 555 931.
Failed	To change the details of a failed payment, you first need to delete or reverse the payment in your company file. See Deleting unprocessed MYOB M‑Powered Superannuation payments. After you delete or reverse the failed superannuation payment, you can re-enter the payment in the Pay Superannuation window. Note that some failed payments can be re-sent. For more information on re-sending these payments, see Failed payments.