Help Centre

Deleting MYOB M‑Powered Superannuation payments
The procedure for deleting an MYOB M-Powered Superannuation payment depends on its status. You should not delete payments with a status Sent, which are in the process of being cleared by your bank.
You can delete these payments before sending.
When you delete unprocessed superannuation payments, you stop the payment from being sent.
Do not delete these payments.
If you have some issue with a sent payment (for example, if you have entered the wrong amount), you need to contact the MYOB M‑Powered Services support team by calling 1300 555 931.
If you delete these superannuation payments, you will not stop the payment from being processed.
You can delete details of these payment anytime.
To delete, select the payment in the MPowered Services Centre window and click Delete.
Before you delete, we recommend that you print payment details and retain these details as confirmation of the superannuation payments.
Deleting unprocessed MYOB M‑Powered Superannuation payments
Unprocessed MYOB M‑Powered Superannuation payments are payments that have not been sent to your bank for processing or have failed to meet processing criteria.
To delete or reverse a superannuation payment
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After you have deleted the unprocessed payment from your company file, click MPowered Services Centre in any command centre. The MPowered Services Centre window appears.

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