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M‑Powered Superannuation > Maintaining MYOB M-Powered Superannuation > Maintaining your M‑Powered authorisers
Maintaining your M‑Powered authorisers
To subscribe to M-Powered Superannuation you must nominate who, in your company, are signatories to the business bank accounts used for making MYOB M‑Powered Superannuation payments. These nominees are known as M‑Powered authorisers.
If you want to add or cancel M‑Powered authorisers, you need to complete an appropriate change request form. Change request forms can be obtained from MYOB M‑Powered Services by calling 1300 555 931 or emailing m‑powered@myob.com.au.
This is an authoriser for whom MYOB M‑Powered Services have received a request to cancel the authorisation.
This is an authoriser who has attempted five times to authorise a transaction using an incorrect password. This authoriser needs to be cancelled and then re-created.
To create an M‑Powered authoriser
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Click M-Powered Services Centre. The M-Powered Services Centre window appears.
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Click the MYOB MPowered Services Setup button and select MYOB MPowered Superannuation from the menu that appears. The MYOB MPowered Superannuation Setup - Registered Bank Accounts window appears.
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Click Maintain Authorisers. The Maintain Authorisers window appears.
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Click New. The New Authoriser window appears.
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Click Send and Print. Your details, as a newly created authoriser, are sent to MYOB M‑Powered Services and the MYOB MPowered Services Authoriser Application Form is printed. The Maintain Authoriser window appears, with the status New assigned to you as a new authoriser.
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Sign the MYOB MPowered Services Authoriser Application Form.
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Return the MYOB MPowered Services Authoriser Application Form and the change request form to MYOB M‑Powered Services. On receiving the forms, the MYOB M‑Powered Services team will process the request and activate the new authoriser.
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MYOB M‑Powered Services will notify you when your application has been approved. You then need to click Send/Receive in the M-Powered Services Centre window to update your status from New to Active.
To change the password of an active M‑Powered authoriser
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Click M-Powered Services Centre. The M-Powered Services Centre window appears.
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Click the MYOB MPowered Services Setup button and select MYOB MPowered Superannuation from the menu that appears. The MYOB MPowered Superannuation Setup window appears.
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Click Maintain Authorisers. The Maintain Authorisers window appears.
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Select your name and click Change Password. The Change Password window appears.
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To cancel an active M‑Powered authoriser
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Contact MYOB M-Powered Services to obtain an appropriate change request form. Complete and return this form to MYOB M-Powered Services.
When you receive confirmation via email that your request has been processed, you can update the authoriser’s status by following the steps below.
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Click M-Powered Services Centre. The M-Powered Services Centre window appears.
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Click Send/Receive.
If you are not connected to the Internet, a window appears asking you to connect. After you are successfully connected to MYOB M‑Powered Services, the status of the authoriser is updated to Cancelled.

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