To Remove Credit Hold for a Document

You use the Invoices and Memos (AR301000) form to remove credit hold for an AR invoice or debit memo of a customer whose credit limit has been exceeded. You can then release this document.

To Remove Credit Hold for an AR Document

1. Open the Invoices and Memos (AR301000) form.
2. In the Reference Nbr. box of the Summary area, select the reference number of the document that you want to remove from credit hold and release.

   The system displays a warning message that the customer's credit limit has been exceeded, and the document status is Credit Hold.

3. On the More menu (under Approval), click Remove Credit Hold.

   The system has changed the document status to the one the document had when it was put on credit hold—Balanced, Pending Print, or Pending Email.

4. On the form toolbar, click Release to release the invoice.

   The system has changed the document status to Open.