AR Refunds

Use the AR Refund sub-module to manage the refunds process though to payment. It integrates with these modules:

• Accounts Receivable (this module must be in use)
• Accounts Payable
• Cash Management (this module must be in use)
• General Ledger
• Inventory
• Job Cost

These business rules apply:

1. Cash refunds are allowed, but must be treated as petty cash and reconciled with the bank in the same way as cash receipts.
2. Cheque refunds are treated in the same way as Accounts Payable and Cash Management cheque payments, and:
   • The refund number for a cheque refund is unique for the bank.
   • Where cheque numbers are generated, the refund number for other refund methods (non-cheque) is taken from the next cheque number.
3. A refund line can only be applied to an unapplied credit note or receipt.
4. A refund line can only be linked to one receipt.
5. A refund line can only be linked to one JC job. A refund for multiple jobs requires multiple refund lines.
6. A refund line can only be linked to a receipt or JC job when the refund is unprocessed.
7. Only one unprocessed refund is allowed per customer.
8. Where unapplied refunds are created for foreign currency transactions they must be applied on the AR Apply Unapplied Transactions form to create the variance, which ensures the AR ledger remains balanced.

• Setup
• Data Entry
• Processing
• Reporting