Suspense During Picking

This feature is enabled if the User Preferences option Enable bin suspense on picking is enabled. You should only use suspense when there are exceptions to the process.

This feature applies when Greentree Desktop cannot automatically allocate bins to pick from when you enter a transaction, based on the item's bin-specific data, and the location storage profile. For example:

While there is sufficient inventory in the stocking location, there is insufficient inventory in the nominated picking bins in the stocking location.
While there is sufficient inventory in the stocking location, some of the picking bins in the location are inactive.
The option to oversell inventory is enabled, so inventory at the stocking location can fall below zero.

If the bin suspense option is enabled for picking, when Greentree Desktop is unable to find bins to pick from when you enter a transaction, it will pick the quantity from bin suspense. Greentree Desktop can only do this if the stocking location has sufficient inventory to satisfy the order, but the bin locations within that location do not.

The integrity of item quantities at the stocking location level remains unaffected using suspense because the stocking location reflects the full quantity of the transaction. Bin suspense acts as a dummy bin location beneath the stocking location, for balancing bin quantities in the stocking location.

Example

Between receiving inventory into bin AK.001.L01 and entering a sales order for the item, the bin location is made inactive because the location is on hold as the product in the location is being re-labeled or re-packaged.

If a sales order is entered for the item for a quantity of 10, Greentree Desktop picks a quantity of 8 from AK.001.L02. Since it cannot find another active bin with inventory of a sufficient quantity to satisfy the order, it picks the remaining two item from bin suspense.

Note: If you do not have picking suspense enabled on the User Preferences form, Greentree Desktop displays a message that it cannot allocate bins with sufficient inventory to satisfy the order line quantity. You can't generate the packing slip if the order line quantity remains greater than the quantity Greentree Desktop can allocate to a bin.

When you save a transaction, the location balances for the item update. The stocking location reflects that after picking a quantity of 10, the balance of AK.001 is now 62. The bin location balances beneath the stocking location to show that bin AK.001.L02 is now depleted of inventory. Bin AK.001.L01 still shows its original balance of 64, but a balancing transaction of -2 shows with the bin Suspense location.

Serial/Lot

If the item is serial/lot controlled, the receiving suspense option also integrates with serial/lot suspense.