Receipts

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Use this form to process receipts (for sales) and refunds (for returns). If the customer has:

• A Cash account type, then you must process a receipt/refund must before you can save the transaction.
• An Account or Lay-by account type, you don't need to enter a receipt or refund.

If no receipt/refund is entered for this type of customer, the customer's outstanding account balance will be updated by the value of the sale/return when the transaction is saved.

The transaction header details remain displayed on the form when the Receipts form is accessed. You can enter receipt details on the form, or into the table.

Receipt method

Select the receipt method for the receipt. This determines:

• Whether cash rounding applies;
• Which general ledger accounts are updated with the transaction value (banked versus non-banked credit cards);
• Whether the cash drawer opens when the transaction is saved;
• The minimum and maximum values accepted for the method.

Additional detail may be entered depending on the receipt method that is selected:

Cash method

No additional detail required.

Cheque method

This additional detail is optional:

• Receipt method
• Amount
• Bank name
• Account name
• Branch

Banked Credit Card and Non-Banked Credit Card methods

You can select a Card number if the customer has credit card details set up in Customer Credit Card Maintenance that are of the selected receipt type. Remaining details defaults to the form when a card number is selected (encrypted). If the customer uses a credit card that is not set up in Greentree, you can select the Ad hoc card option to enter credit card details.

If the Ad hoc card encryption option is selected in Credit Card Control, details display encrypted as per the encryption standard outlined in Customer Credit Card Maintenance for the customer. However, if the option is not selected, the details displayed on the form aren't encrypted. When details are entered, validation will occur against the Card number and the Security code, using the length of card number and length of security code values specified in Credit Card Maintenance,

Receipt detail

If receipt detail is added to the customer's profile in Customer Maintenance, it defaults to this field. If the Detail required option is selected for the receipt method, detail must be entered before the transaction can be saved.

Amount/Change

Enter the amount that the customer is paying in the Amount field. If the customer is paying with cash, this is most likely to be a value that exceeds the transaction total, in which case a Change amount will be calculated by Greentree Desktop, and displays in read-only format in the Change field.

For customers with:

• A Cash account type, the transaction cannot be saved unless the customer has paid in full.
• An Account or Lay-by account type, the transaction may be saved when the Amount is less than the transaction total, or where no transaction lines have been entered, in which case the Outstanding value updates to the customer's account as being outstanding to pay.

Summary Totals

Greentree updates these fields using the transaction total and the value entered into the Amount field.

You can create multiple receipt lines by clicking Add line or adding a new line to the table. This would be applicable when there is more than one cash customer paying for the item/s, or where two different forms of payment are being used, for example, a customer uses a voucher for part-payment, then pays the balance outstanding in cash.

To save the receipt transaction, press F2 or click the Save icon. If the Receipt method has the option Open cash drawer selected in Receipt Method Maintenance, the cash drawer device attached to the station opens when the transaction is saved, using the initialisation string for it.

If the option is not selected for the receipt method, click Open drawer to open the device, where it is connected to a physical local port address. The cash drawer must be connected to the workstation, as Greentree doesn't support multiple workstations per device.

• Transaction Updates
• Receipt Method Maintenance
• POS EFTPOS Processing
• Customer Maintenance
• Station Maintenance

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