Managing user accounts and company files
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Confirming activated company files
> Troubleshooting activated company files
Troubleshooting activated company files
The activation and confirmation of company files is sensitive to changes of the date in your computer’s system clock. In some circumstances, changes in the system date may require you to confirm the company file again.
Note that if you confirm a company file several times within a short period of time, you may be prevented from using the file until you contact Customer Service.
note :
Confirmation help
For more information about the confirmation process, and additional troubleshooting tips,
see
Registration FAQs
.
Workstations out of synchronisation
[AccountEdge Network Edition only] If multiple users on different workstations are accessing a company file simultaneously and the dates in the system clocks of one or more workstations differ, you will need to synchronise clocks and confirm the company file the next time you open it.
Related Topics
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Registration FAQs
▪
Confirming activated company files
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Activate the company file
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