M-Powered Bank Statements > Maintaining M-Powered Bank Statements > Maintaining your M‑Powered authorisers
Maintaining your M‑Powered authorisers
To subscribe to MYOB M-Powered Services you must nominate who, in your company, are signatories to the business bank accounts used for MYOB M-Powered Services. These nominees are known as M-Powered authorisers.
If you want to add or cancel M‑Powered authorisers, you need to complete an appropriate change request form. Change request forms can be obtained from MYOB M‑Powered Services by calling 1300 555 931 or sending an email to m‑powered@myob.com.au.
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This is an authoriser who has been created, but their application is still in the process of being approved by MYOB M‑Powered Services. See To create a new M‑Powered authoriser below.
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This is an authoriser who has been approved by MYOB M-Powered Services. An active authoriser is able to authorise online information.
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This is an authoriser for whom MYOB M‑Powered Services have received a request to cancel the authorisation. See To cancel an active M‑Powered authoriser below.
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This is an authoriser who has attempted five times to authorise a transaction using an incorrect password. This authoriser needs to be cancelled and then re-created.
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To create a new M‑Powered authoriser
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Contact MYOB M-Powered Services to obtain an appropriate change request form. Complete this form.
The new authoriser should then follow the steps below. |
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Click the MYOB M‑Powered Services Setup button and select MYOB M‑Powered bank statements from the menu that appears. The MYOB M‑Powered bank statements Setup window appears.
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Click Send and Print.
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If you are not connected to the Internet, a window appears asking you to connect. After you are successfully connected to MYOB M‑Powered Services, your details, as a newly created authoriser, are sent to MYOB M‑Powered Services and the MYOB M‑Powered Services Authoriser Application Form is printed. The Maintain Authoriser window appears, with the status New assigned to you as a new authoriser.
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Return the MYOB M‑Powered Services Authoriser Application Form and the relevant change request form to MYOB M‑Powered Services. On receiving the forms, the MYOB M‑Powered Services team will process the request and activate the new authoriser.
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MYOB M‑Powered Services will notify you when your application has been approved. You then need to click Send/Receive in the M-Powered Services Centre window to update your status from New to Active.
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To change the password of an active M‑Powered authoriser
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Click the MYOB M‑Powered Services Setup button and select MYOB M‑Powered bank statements from the menu that appears. The MYOB M‑Powered bank statements Setup window appears.
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Click OK.
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To cancel an active M‑Powered authoriser
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Contact MYOB M-Powered Services to obtain an appropriate change request form. Complete and return this form to MYOB M-Powered Services.
Once confirmation is received via email that your request has been processed, you can change the authoriser’s status from ‘Active’ to ‘Cancelled’ by following the steps below. |
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Click Send/Receive. When you are connected to MYOB M-Powered Services via the Internet, the status of the authoriser is updated to Cancelled. You can check this by clicking the Maintain Authorisers button in the MYOB M-Powered bank statements Setup - Registered Bank Accounts window.
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