You can save attachments — such as documents, files, pictures, or graphics — with any item in the CRM module. The Attachment form also lists all the attachments for the currently-displayed record.
To link an attachment to the record you must open a CRM item, then select a record. Once the record displays, select the Attach Document option. The Attachment form opens, displaying all current attachments for the record.
You can:
Each option and field on the form is described below. Mandatory options and fields are highlighted in red.
Code/Object
Select:
Alpha/Summary
The Alpha or Summary field of the record against which the attachment is saved displays.
Name
The name of the record against which the attachment is saved displays.
Attachment Name
Enter a name for the attachment. The Name field is enabledas search criteria and enables you to identify the attachment you require.
Attachment Source
Navigate to the location if the attachment is saved. CRM stores a compressed copy of the original in the location defined on the Module Control form.
Attachment Summary
Enter a description on what the attachment contains. The summary field is available as search criteria when performing a search for an attachment.
Attachment Type
Select the attachment type applicable to this attachment. The attachment type is used by the Workflow Desktop 3D Live panel to display the attachment.
Primary
Select this if the attachment is the primary attachment of this type for this record. The Workflow Desktop 3D Live panel only displays primary attachments.
Web Accessible
Select this if the attachment is to be available to users when using eModules.
Attachment Table
This table lists all attachments for the selected record. You can view or save a copy of the attachment.