Warranty Maintenance

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If the option to Keep Warranty Details for Non Serial/Lot Items is selected on the Module Control form, you can access the Warranty Maintenance form from the Inventory Item Maintenance form.

Use this form to record warranty details for both customers and suppliers, for specific items if you are not using the Serial/Lot Control module, but want to record a serial or lot number for an item, and/or an expiry date, and related details.

Note: Greentree Desktopdoesn't use any warranty details you enter on this form.

Code

This is the inventory item code against which the warranty details are to be maintained.

This field is read only.

Description

This is the inventory item description.

This field is read only.

Keep customer warranties

Select this option to edit customer warranties for the item. If selected, enter a default Period to use for customer warranties. This is used with the Term that is selected.

For example, if you enter a period of 3 and term of months, this indicates that the warranty covers a period of three months. Terms include: days, weeks, months, years, kilometres, other.

If you select other, a field displays on the form in which you can enter a description (up to 30 characters) of the term. If the Keep customer warranties option is not selected, you can't enter any details into the Customer Warranty form.

Keep supplier warranties

Select this option to maintain supplier warranties for the item. If selected, enter a default Period to use for supplier warranties. This is used with the Term that is selected.

For example, if you enter a period of 3, and term of months, this indicates that the warranty covers a period of three months. Terms include: days, weeks, months, years, kilometres, other.

If you select other, a separate field displays on form. You can enter a description (up to 30 characters) of the term that applies. If the Keep supplier warranties option is not selected, you can't enter any details into the Supplier Warranty form.

Customer Warranty Form

Reference

Enter a unique reference, up to 20 alphanumeric characters, to identify the customer warranty you are setting up.

Customer

Select the customer code of the warranty you are setting up.

Period

The default value is the period that is entered into the warranty options at the top of the form. You can change it for a specific customer warranty.

Term

The default value is the term that is entered into the warranty options at the top of the form. You can change it for a specific customer warranty. If you select other, you can enter a description (up to 30 characters) of the term that applies.

Invoice date

Enter the invoice date of the warranty. The default is today's date. This would normally be the date that your customer was supplied with the item, which in most cases will correspond with the AR invoice date.

Start date

Enter the date on which the warranty starts.

Expiry date

Enter the date on which the warranty expires. This must be later than the start date.

Notes

If applicable, you can enter notes, up to 60 alphanumeric characters, about the item warranty.

Add Customer Warranty

Click this button to save the current warranty line, and add a new line.

Table

All warranty lines of the item displays in this table. You can enter or edit line details instead of using the form. Press Shift-F2 while on a line to delete it.

Supplier Warranty Sheet

Reference

Enter a unique reference, up to 20 alphanumeric characters, to identify the supplier warranty you are setting up.

Supplier

Select the supplier code of the warranty you are setting up.

Period

The default value is the period that is entered into the warranty options at the top of the form. You can change it for a specific supplier warranty.

Term

The default value is the term that is entered into the warranty options at the top of the form. You can change it for a specific supplier warranty. If you select other, you can enter a description (up to 30 characters) of the term that applies.

Receipt date

Enter the receipt date of the warranty. The default is today's date. This is the date that you received the item.

Start date

Enter the date on which the warranty starts.

Expiry date

Enter the date on which the warranty expires. This must be later than the start date.

Supplier part

Enter a free-form reference to indicate the supplier's part number for the warranty item.

Notes

If applicable, you can enter notes, up to 60 alphanumeric characters, about the item warranty.

Add Supplier Warranty

Click this button to save the current warranty line, and add a new line.

Table

All warranty lines of the item displays in this table. You can enter or edit line details. Press Shift-F2 while on a line to delete it.

• Module Control

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