Receipts

Use Receipts to receive payments in CRM. The payment is processed through Greentree Financials when the quote is converted to a Sales Order or an Invoice.

You must indicate the Bank Account, Amount and Type of Receipt. Depending on the Type of Receipt entered, you will be prompted to enter certain details such as Cheque number and the like. Note that You can enter multiple Credit Cards for non-customer Organisations and Contacts. If entered and a primary card exists, then the Receipt tab detail will default based on this sequence:

Contact
Organisation
Allocation of Payments
Sales Orders
When a Quote is converted to a Sales Order, the payment is processed through Greentree Financials as an on-account payment with a reference to the Sales Order that is generated. Once the Sales Order is converted to an Invoice, the payment should then be applied to the Invoice.
Invoices
When a quote is converted to an Invoice, the payment is processed through Greentree Financials and allocated directly to the Invoice.

Receipts on quotes cannot be processed if the Customer is of type Balance Forward.

An auto link is created between the CRM Quote and the AR/JC Receipt.

Options Reference

Each option and field on the form is described below. Mandatory options and fields are highlighted in red.

Bank

Select the Bank Account to receive the Deposit from the dropdown list. The list contains all the Account values entered in Greentree Financials. This field is compulsory if your Greentree access level allows entry to the Cash Management module.

Posting Date

Enter the Date that Payment will be processed in Greentree Financials (using the Create Sales Order or Invoice buttons). If the Posting Date is blank, then the Receipt Posting date, Receipt Date and Invoice Posting Date defaults to system date. The Invoice Date is the date that Invoice is generated.

If the Posting Date is not blank, then Receipt Posting date, Invoice Posting date and Receipt Date is Date as Entered. Invoice Date = actual date that Invoice is generated.

Amount Received

Enter the Amount Received, decimal format.

Receipt type

Select a Receipt Type from the dropdown list. The list of available receipt types is obtained from Greentree Financials. Depending on the Receipt Type selected, you will be prompted to enter payment details such as Cheque account. This is a required field, if an amount is entered on the Receipts tab.

If using the Counter Sales module, the Receipt Type can also be selected through entry in the Finalise or Barcode fields. The number required per Receipt Type displays on the right side of the form, just below the Barcode field.

Cheque Name

Cheque Name defaults to Organisation Name when you select the Receipt Type Cheque.

Bank

If Cheque is selected as Receipt Type, enter the name of the Bank of the cheque being received. This will print on the Banking Deposit Supplement.

Branch

If Cheque is selected as Receipt Type,enter the Branch of the Bank of the cheque being received.

Card Selection

If Banked or Non-Banked Credit Card is selected as Receipt Type and the Stored Credit Cards on Quotes option in User Preferences > Sales is enabled for the user or the option is activated on the CRM Module Control > Sales > Quotes tab (and the Override User Preferences setting is selected), then the Card Selection field displays.

You can select a Stored Credit Card from the list of Stored Credit Cards for the Org and Contact. Once selected, the Credit Card Name, Number, Security Code and Expiry Date defaults to that of the selected Stored Credit Card.

Credit Card

If you select Banked or Non-Banked Credit Card is selected as Receipt Type, then you are prompted to complete this field.

The Stored Credit Cards on Quotes option on the User Preferences > Sales and Customer Relationship Management Module Control > Sales > Quotes tabs determine if Stored Credit Cards entered against the Org and/or Contact are available on the Quote. If available, you can select one of the stored credit cards using the Card Selection search field. If a credit card is not selected and a primary credit card exists, then Greentree defaults to the Primary Credit Card of the Contact, else the Primary Credit Card of the Organisation.

If the Stored Credit Cards on Quotes option is turned off, enter the Credit Card detail. Select the Credit Card from the dropdown list. The list includes all the Credit Cards entered during Maintenance in Greentree Financials. Select System > Utilities > Credit Card Maintenance.

Credit Card Name

This is the name of the Credit Card being used. This prints on the Banking Deposit Supplement.

If the Stored Credit Cards on Quotes option is turned off, enter the Credit Card Name.

Credit Card Number

This is the number of the Credit Card being used. This prints on the Banking Deposit Supplement.

If the Stored Credit Cards on Quotes option is turned off, enter the Credit Card Number.

Security Code

Enter the security code on the back of the credit card.

If the Stored Credit Cards on Quotes option is turned off, enter the Security Code.

Expiry

Enter the expiry Date of the credit card.

If the Stored Credit Cards on Quotes option is turned off, enter the Expiry Date.