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Relationship Centre Smart Button


Clear

From list view, clears the Relationship Centre form ready for a new organisation/contact selection to be made.

From maintenance view, clears the form ready for a new record to be added.

Add Appointment

Available in list view on all tabs when privileges to Add my own records are assigned in CRM User Preferences.

Also available in detail or maintenance view from Communication and Followup.

Opens the Appointment tab in maintenance view.

Add Communication

Available in list view on all tabs when privileges to Add my own records are assigned in CRM User Preferences.

Also available in detail or maintenance view from Appointment and Followup.

Opens the Communication tab in maintenance view.

Add Followup

Available in list view on all tabs when privileges to Add my own records are assigned in CRM User Preferences.

Also available in detail or maintenance view from Appointment and Communication.

Opens the Followup tab in maintenance view.

View List

Available in detail or maintenance view.

Switches to list view to display the appointments/communications/followups for the Organisation/Contact.

When in detail view, on selecting View List, records for the Organisation/Contact of the last reviewed details are displayed.

Save

Available in maintenance view.

On selecting, the active record is saved and remains displayed in the form.

Select for other actions.

Save & Add New

On selecting, the active record is saved, the form is cleared and all default values are restored.

Select for other actions.

Save & Email

Available for new appointments and communications yet to be saved.

For Communications, both Status and Method are required fields. Where Method is left blank, this field defaults to Email but is editable.

Email

Available for appointments and communications that have already been saved.

For Communications, both Status and Method are required fields. Where Method is left blank, this field defaults to Email but is editable.

Delete

This option is available where the user has access to delete the record. On selecting, a warning message will prompt for confirmation.

Yes deletes the active record. The form is cleared ready for a new record to be created.

Selecting No cancels the delete process and leaves the record displayed in the form.


Related topics

Email