Exo OnTheGo

Guides and Release Notes

PDF documentation is available for current and previous versions of the MYOB Exo OnTheGo app and the MYOB Exo Business Services (including the Exo API). Select the document you would like to read:

Exo OnTheGo Release Notes
Exo Business Services (API) Release Notes

Setup and Troubleshooting Guides

For information on installing the Exo Business API and Email Services, see Installing Exo Business Services.

For technical information on the API, including endpoint documentation, see the MYOB Developer Centre.

Contact Details

Having trouble using the MYOB Exo OnTheGo mobile app? Contact your local MYOB Enterprise Solutions Partner. You can find information about Solutions Partners on the MYOB website:

MYOB Enterprise Solutions Partners (Australia)

MYOB Enterprise Solutions Partners (New Zealand)

Video

MYOB Exo OnTheGo

Watch this quick overview of the MYOB Exo OnTheGo iPad app.

Frequently Asked Questions

What operating systems and devices does the MYOB Exo OnTheGo app support?
The app supports iOS 7.0, and any iPad tablet that runs iOS 7.0. Version 1.1.2 of the app adds support for iOS 8.0. If you are using Exo OnTheGo on a device that is running iOS 8.0, you must upgrade to this version or later.

Does the MYOB Exo OnTheGo app support iPhones?
No, the app is designed for use on iPads only.

What versions of MYOB Exo Business does the MYOB Exo OnTheGo app support?
The Exo OnTheGo app can be used with Exo Business 8.4 or later.

Does the MYOB Exo OnTheGo app require the MYOB Exo API and MYOB LiveRelay?
Yes, the Exo OnTheGo app communicates remotely with the Exo API via the online MYOB LiveRelay. You must use the Exo Business Services Setup Wizard to install the Exo API services, and then set up a Live Relay Service connection to your Exo Business database. See the MYOB Exo Business Services Release Notes for information on how to do this.

How is MYOB Exo OnTheGo licensed?
Exo OnTheGo is licensed on a per user basis. Each user can nominate up to two devices to install the Exo OnTheGo app on.

You do not need a licence for the Exo API to use Exo OnTheGo; however, you will need an Exo API licence if you want to connect to other third-party applications using the API.

How do I log in to the demonstration database?
Select the "Demo" connection and enter the username "DEMO" and password "DEMO". The demonstration database is refreshed nightly - you can use it to familiarise yourself with the Exo OnTheGo app's interface.

What is the Access token I am asked for when setting up a new connection?
This is the key generated for your mobile device in the MYOB Exo Configurator or MYOB Exo OnTheGo Configurator utility. You can see the key on the OnTheGo sub-tab of the Staff screen. The easiest way to enter the key is to copy it into an email and send it to an address that can be accessed from your mobile device. On the mobile device, open the email and copy the key, then paste it into the Create connection screen.