Putting a Debtor on Stop Credit

The Stop Credit status on an account will highlight the account as being on Stop Credit for any user opening the Debtor account. A warning will be displayed if any user tries to process a sale or invoice for this Debtor account. You cannot process a sales order for a debtor account on Stop Credit.

You can still process a Debtor Receipt for the account.

A reason log event exists for this action. If the event has been enabled, this action may be silently logged, or you may be prompted to select an event reason and enter any additional explanatory notes for this action.

1. Open the required Debtor account.

2. On the Details1 tab, tick the Stop Credit checkbox.

3. Click Save.

When any user next opens this debtor account, a red Stop Credit band appears at the top of the Debtor Account Details window.

Taking a Debtor off Stop Credit

To take a Debtor off Stop Credit, you can either:

• Change the status when you are processing a Debtor Receipt for this account.

• Change the status in the Details1 tab of the Debtor Accounts window.

Note: You cannot clear the Stop Credit status unless you process a Debtor Receipt in this window.

A reason log event exists for this action. If the event has been enabled, this action may be silently logged, or you may be prompted to select an event reason and enter any additional explanatory notes for this action.

To clear the Stop Credit status in the Debtor Receipts window when processing a debtor receipt for the account:

1. Go to the Transactions > Debtor Receipts > Debtor Receipt.

2. Enter the Debtor Receipts, including the amount of the Debtor Receipt.

3. Uncheck the Stop Credit checkbox.

4. Complete and save the transaction.