Recalling a Lay-by

Occasionally it may be necessary to recall a Lay-by order for amendment. For example, you may need to change the address.

To recall an order that requires amending:

1. In the Task Organizer, click Deposit or press F6.

2. A list of logged on staff members is displayed, select the staff member responsible for the sale and click Select.

3. The Deposit window is displayed. If the profile setting Initial Focus for POS is set to "Default", the order search screen is launched automatically. On the order search screen, click on the lay-by you want to supply.

4. Click View or press F3. The Order is displayed in a separate window.

5. Make the necessary changes then click Save & Exit or press F3.

6. A request to print an amended docket may appear.