Parking Transactions

If enabled, sale transactions can be "parked" and "reopened" at a later time, possibly on another workstation. Unlike Tasks, parked transactions are retained in the database, even if the workstation is closed down.

Parked transactions are useful where the POS is in a warehouse or yard style situation where the operator must fetch or prepare (e.g. cut) goods for the customer before completing the sale. This is usually a "while the customer waits" situation.

Note: In order to allow transaction parking the POS Allow Parking profile setting must be enabled. The profile setting Poll Parked Transactions Frequency determines how often the database is polled to refresh the parked transaction list. This default interval (one second) can be increased if you have a large number of lanes and find that this is unduly loading your database server.

To park a transaction, press CTRL+F12 or click the Park button on the More toolbar.

The transaction is parked, and you returned to the main Task Organiser window, where the transaction appears in the Parked Transactions section.

A sale can also be "commenced", signalling it should be parked rather than saved. To do this click Save/Park from the main toolbar, rather than Sale. This reverses the positions of the Save and Park options, so that Park appears on the standard toolbar, and Save appears on the More toolbar.

Use this option if you know before you start that the sale will be parked (e.g. loading invoice details as pending awaiting customer pickup and payment).

Retrieving Parked Transactions

To retrieve a parked transaction, double-click on its entry in the Parked Transactions list.

If transactions are locked with a password, you must enter the password to retrieve a parked transaction.

Sometimes the staff member who parked the transaction is not available to retrieve it. When another staff member retrieves a transaction which they did not park, a warning is given. If the transaction is also locked by password, a staff member with supervisor authority must unlock the transaction.

Viewing Parked Transactions at Other Branches

By default the task organiser only shows parked transactions for the current branch. Sometimes supervisors in a multi branch environment want to view a list of all parked transactions. This can be achieved toggling the Branch/Branches button on the More toolbar (CTRL+F11).

Parked transactions can only be retrieved at the branch at which they were parked.