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Inventory > Track Serial Numbers > Track Warranties
To track a warranty
1
Go to the Inventory command centre and click on Items List. The Items List window opens.
2
Select an item you want to track a warranty on and click Edit. If the item is a new item, click New.
3
Click I Track Serial Numbers for This Item. When this option is selected the Serial Number tab is now available.
4
Click the Serial Numbers tab.
5
Select Warranty Applies when Sold. Enter the number of either days, months or years in the Warranty Period field.
NOTE: You do not have to track the serial numbers on an item but you do need to create them to track the warranty.
6
Click OK to close the window.
7
The Items List window re-appears. Click Close.
8
If the item you are tracking a warranty for is a new item then go to the Purchases command center and click Enter Purchase. If the item you are tracking a warranty for has already been purchased, then go to the Sales command center and click Enter Sales.
c
In the New field, enter the serial number to start the sequence.
d
Select Add. The amount of serial numbers to create is the amount of items on the purchase/sale.
e
Click Create. The serial number are listed.
f
Click OK to close the window. The purchase/sale window re-appears.
g
Click Record.
9
Go to the Item Information window for that item and click the Serial Numbers tab.
NOTE: If the date of the warranty is not listed, after the item was sold, the Warranty Applies when Sold option was not selected before the sale of th e item was recorded.
11
Click OK to close the window.

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