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Contact management > Keeping in touch with your contacts > Personalised letters
express greater urgency than Collection-First Letter and request that your customer contact you immediately.
To print a personalised letter using Microsoft Word
1
Go to the Card File command centre and click Create Personalised Letters. The Review Cards Before Exporting window appears.
3
Click Mail Merge. The Select from List window appears.
To print a personalised letter using other word processors
1
Go to the Card File command centre and click Personalised Letters. The Review Cards Before Exporting window appears.
3
Click Disk. A window with a list of file formats appears.
4
Choose either the Tab-Delimited Text File or Comma-Separated Text File option.
5
Click Save. The Save As window appears.

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