Sales > Credit control > Credit holds
Credit holds
You can place a credit hold on a customer’s account to prevent further sales being made to the customer. For example, you may want to place a customer on credit hold when the customer’s account is overdue.
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Click the Customer tab and select the customer whom you want to place on credit hold.
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Select the Place this customer on Credit Hold option.
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To record a sale to a customer on credit hold, you need to remove the credit hold. To do this, deselect the Place this customer on Credit Hold option in the Credit Limit & Hold window on the customer’s card.