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M-Powered Payments > Making MYOB M-Powered payments > Changing MYOB M-Powered payments
You can only change unprocessed payments, that is, payments that have not been sent to your bank for processing, or have failed to meet your bank’s processing criteria. You cannot change payments with a status of Sent, Awaiting Approval or Processed.
To change the details of a payment with this status, you first need to delete or reverse the payment in your company file, then delete the payment in the MPowered Services Centre. See Deleting MYOB M-Powered payments.
After you delete or reverse the incorrect payment, you can re-enter the payment in the Prepare Electronic Payments window.
If you have some issue with a payment that was sent (for example, if you have entered the wrong amount for your employee) you need to contact the MYOB M‑Powered Services support team by calling 1300 555 931.
After the payment is cancelled, the status will be updated to Cancelled. See the Cancelled status above for more information on changing these payments.
After you have deleted or reversed the failed payment, you can re-enter the payment in the Prepare Electronic Payments window.

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