Creating a Credit Note for a Debtor

A credit note is used to reverse or correct an invoice. It reverses all of the operations that the invoice performs.

1. Open the required Debtor account.

2. Click on the Transactions tab and highlight the invoice you want to credit.

3. Right-click on the transaction and select Generate Credit. The Invoice Entry window is displayed, with the original quantities displayed as negative values.

   

4. If you have entered a payment for this invoice, click on the Payments/Delivery tab. Enter the same payment, but the negative of the original invoice.

Note: The cost of physical stock is returned into stock at the value it was when it was sold. This cost can be changed using the periscope on the Invoice Entry tab.