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Managing user accounts and company files > Confirming activated company files
If you don’t want to confirm immediately, select the I want to confirm my company file later option and click Continue to open the file. After the period of grace expires, the company file can be opened only in read-only mode, in which you can still view transactions, print reports or export data, but will not be able to enter any transactions.
If you open a company file that is overdue for confirmation in read-only mode, but then change your mind, go to the Help menu and choose Confirm Company File. The Company File Confirmation window appears.
To confirm a company file online
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In the Company File Confirmation window, click I want to confirm my company file online.
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Click Continue. Your serial number and company file code are sent to the MYOB confirmation server, which returns a confirmation code and extends the file activation.
The Company File Confirmation – Confirmed window appears.
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Click OK and in subsequent windows choose the options relevant to your business needs until a command centre appears. The company file has been confirmed and you can continue to enter transactions.
To confirm a company file by telephone
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In the Company File Confirmation window, click I want to confirm my company file by phone.
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Click Continue. The Company File Confirmation – By Phone window appears.
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Type the confirmation code in the Confirmation Code field and click Continue.
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Click OK and respond to subsequent windows until a command centre appears. The company file has been confirmed and you can continue to enter transactions.
To set up automatic company file confirmation
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Go to the Setup menu and choose Preferences.
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In the Preferences window, click the Security tab.
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Select the I Prefer to Use Automated Online Company File Confirmation option and click OK.
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